LEGAL
DISCLOSURES
Required disclosures for customers, partners, and regulators. All four documents are working drafts pending sign-off by a South African attorney.
Last updated 15 April 2026
For customers
Privacy notice
How we collect, use, and protect your personal information under POPIA.
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Service terms
Terms & Conditions
Shop terms, refunds, Section 21 medical review, liability.
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For regulators
POPIA Manual
Formal POPIA compliance documentation — responsible party, IO, safeguards.
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Statutory
PAIA Manual
Mandatory Promotion of Access to Information Act manual.
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Transparency
Law-enforcement requests
Public live count of every subpoena / inspection / warrant we have received, plus our warrant canary.
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ECTA §77
Takedown request
Formal channel for notifying us of unlawful user-submitted content. 48h response SLA.
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