LEGAL
DISCLOSURES
Required disclosures for customers, partners, and regulators. All four documents are working drafts pending sign-off by a South African attorney.
Last updated 15 April 2026
For customers
Privacy notice
How we collect, use, and protect your personal information under POPIA.
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Service terms
Terms & Conditions
Shop terms, refunds, Section 21 medical review, liability.
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For regulators
POPIA Manual
Formal POPIA compliance documentation — responsible party, IO, safeguards.
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South African law
Cannabis for Private Purposes Act, 2024
Plain-language explainer of the Act, draft regulations status, and how Cannabuben sits separately from the private-use pathway.
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POPIA §55
Information Officer
Designated Information Officer details and escalation path to the Information Regulator.
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POPIA §21
Sub-processors
Third-party operators that may process your personal information on our behalf.
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POPIA §22
Breach notification
How we detect, contain, and notify the Information Regulator and affected data subjects of a compromise.
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Voluntary
AI use disclosure
Where Cannabuben uses AI, what data is processed, and how to object to automated decisioning.
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Statutory
PAIA Manual
Mandatory Promotion of Access to Information Act manual.
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Transparency
Law-enforcement requests
Public live count of every subpoena / inspection / warrant we have received, plus our warrant canary.
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ECTA §77
Takedown request
Formal channel for notifying us of unlawful user-submitted content. 48h response SLA.
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